Support & Knowledge Base

How can we help you today?

Answers, implementation guides, operator workflows, and support channels.

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Operator Knowledge Base

Everything you need to set up and manage your parking locations.

Getting Started & Setup

Location setup, individual spot configuration, and operator branding colors.

Location & Spot Rates

Default hourly rates, maximum hours, per-spot rate overrides, and custom duration presets.

Signage & QR Printing

Printable QR signs, sign placement recommendations, and stall vs. location QR codes.

Live Sessions & Plate Lookup

Viewing active and expired sessions and searching vehicles by license plate.

Stripe Connect & Payments

Connecting your Stripe account and managing driver card payments.

Driver Support & FAQs

Extending active parking sessions in browser, receipt requests, and customer inquiries.

Driver Self-Service

Looking for a Parking Receipt?

Drivers can request a copy of their parking receipt using their vehicle license plate number or transaction session code.

No account registration required Search by plate or session code

Enter the license plate number used during checkout to request your receipt.

Detailed FAQ

Frequently Asked Questions

Answers to common questions asked by lot owners, property managers, and drivers.

Once you create your ParkingBreeze account, customize your operator branding colors, enter your location address, set your default hourly rate and maximum hours, and optionally add individual spots, the dashboard generates printable QR signs for your facility.

ParkingBreeze integrates with Stripe Connect so driver card payments are processed through your connected Stripe merchant account.

Operators and staff can open the Sessions page on any smartphone or computer and search by license plate (including the last 3 digits) to see active and expired parking sessions.

We recommend .063" or .080" aluminum signs with retroreflective sheeting and anti-graffiti UV overlaminate. Common sizes are 12" x 18" for individual stall stanchions and 18" x 24" or 24" x 36" for location entrance points. You can print QR signs directly from your browser via the QR Codes page in the dashboard.

You can set a default hourly rate, maximum hours, and custom duration presets (such as 30 minutes, 1 hour, 2 hours, or all day) for each location, and override the hourly rate for individual spots.

Still have an unanswered question?

Our operations team is available to help with your parking locations and resolve technical inquiries.