Privacy Policy

1. Overview & Scope

This Privacy Policy explains how ParkingBreeze LLC ("ParkingBreeze", "we", "us", or "our") collects, uses, protects, and discloses information when you use our website (parkingbreeze.com), software applications, QR code payment interfaces, mobile attendant manifests, and related services (collectively, the "Platform").

This Policy applies to:

• "Drivers" or "Parkers": Individuals who scan a ParkingBreeze QR code, access our mobile checkout, or pay for parking at any participating facility.
• "Operators" or "Clients": Commercial parking operators, property managers, municipalities, event venues, and asset owners who use ParkingBreeze to manage lots, stalls, and revenue collection.
• "Visitors": Individuals who browse our public marketing website or contact our team for inquiries.

2. Information We Collect

We only collect the minimum information strictly necessary to process parking sessions, verify parking permissions, and remit revenues to facility operators:

A. Information Provided by Drivers

• Vehicle License Plate Number & State/Jurisdiction: Used exclusively to identify the permitted vehicle on the operator’s active session roster.
• Phone Number: Provided during checkout to associate your contact information with your active parking session.
• Email Address (Optional): If you choose to provide an email address for your digital receipt record.
• Payment Details: Handled securely via our payment gateway partner, Stripe Inc. We never view, collect, or store raw credit or debit card numbers, expiration dates, or security codes (CVV) on our servers.

B. Information Provided by Operators

• Operator Profile: Business name, corporate registration, business address, EIN/tax ID, and contact phone numbers.
• Banking & Settlement Information: Stripe Connected Account credentials required for payout disbursements.
• Facility Details: Parking lot names, addresses, spot numbers, and hourly rates.

C. Automatically Collected Technical Data

• Session & Scan Metadata: Timestamp of QR scan, lot identifier code, device browser type, operating system version, and IP address.

3. Vehicle & License Plate Data Policy

License plate numbers collected via our web platform are treated with strict confidentiality:

• Purpose Limitation: License plate data is collected solely for the operational purposes of verifying paid parking sessions, calculating duration, and enabling field attendants to identify active sessions.
• No Commercial Resale: We do not sell, license, rent, or trade license plate data or vehicular movement history to vehicle data brokers, advertising agencies, or marketing companies.
• Attendant Access: Authorized operator personnel only see license plates associated with parking sessions at their facilities.

4. How We Use Information

We process collected data for the following lawful and legitimate business interests:

• To initiate, process, and settle parking transactions.
• To provide session manifests to facility operators.
• To provide digital parking session confirmations and receipts.
• To detect, investigate, and prevent fraudulent payment attempts, chargebacks, and unauthorized access.
• To comply with legal obligations, tax filings, and legitimate regulatory audits.

5. Payment Security

ParkingBreeze relies on Stripe to handle payment card credentials securely:

• Stripe Payment Processing: Card data is handled by Stripe. See Stripe's security documentation for details on Stripe's PCI Service Provider Level 1 certification.
• Direct Browser Tokenization: Payment card details entered by drivers on mobile checkout are sent directly from the driver’s browser to Stripe over HTTPS. Our servers never store raw card numbers or CVV codes.

6. Sharing & Disclosures

We do not sell personal information. We disclose data only in the specific operational scenarios outlined below:

• To Parking Lot Operators: We provide operators and their authorized staff with the license plate number, paid arrival and expiration timestamps, and spot/location details to verify authorized parking. Operators do not have access to driver payment card numbers.
• Service Providers: We share necessary transaction data with our hosting and payment processing partner (Stripe) to operate the Platform.
• Legal Compliance & Public Safety: We may disclose information if required by law, subpoena, court order, or when necessary to protect the life, safety, or property of individuals.

7. Data Retention & Deletion

We retain data only as long as necessary to fulfill the purposes described in this policy:

• Driver Transaction Records: Retained as needed to comply with commercial tax, accounting, and dispute resolution requirements.
• Account & Session Records: Retained while the operator account remains active or as required by applicable law, after which you may request deletion.

8. Security Safeguards

We employ administrative and technical safeguards designed to protect your information against unauthorized access, alteration, or disclosure:

• HTTPS encryption for data transmitted between your browser and our platform.
• Password hashing and role-based access controls for operator accounts.
• Separation of payment card processing via Stripe Elements.

9. Your Privacy Rights

Depending on your state or country of residence (including California under CCPA/CPRA, and the European Union under GDPR), you may hold specific legal rights regarding your personal data:

• Right to Know & Access: You may request a copy of the personal information we maintain regarding your account or vehicle.
• Right to Rectification: You may request correction of inaccurate vehicle or contact data.
• Right to Deletion: You may request erasure of your personal data, subject to legal and tax retention exemptions.
• Non-Discrimination: We will never deny services, charge different rates, or degrade quality if you exercise your statutory privacy rights.

10. Cookies & Tracking Technologies

Our mobile driver checkout does not use persistent third-party tracking cookies or advertising pixels. We utilize essential session storage strictly to preserve your selected parking duration and vehicle license plate during the checkout sequence. Our public marketing website may use anonymous analytical cookies to measure aggregate visitor metrics.

11. Contact Our Privacy Team

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer: